Privacy policy
1. General
KTM X-BOW respects the privacy of visitors, customers, business partners and other users of this website. This Privacy Policy describes how personal data may be processed in connection with www.ktm-xbow.com, contact requests and services made available through the website.
2. Data Controllers
Depending on the relevant product, service or enquiry, the controller responsible for processing personal data is:
KTM X-BOW Onroad GmbH
Maggstraße 20, 8042 Graz, Austria
VAT ID: ATU53627400
and/or
KTM X-BOW Offroad SRL
Rue des Sablières 45/61, 1435 Mont-Saint-Guibert, Belgium
Company / VAT No.: BE1038.357.977
3. Personal Data We May Process
Depending on the user's interaction with KTM X-BOW, personal data processed may include name, e-mail address, telephone number, country, preferred language, company information, vehicle or product interests, information submitted through forms, sales/dealer/business enquiries, IP address, browser and device information, technical log data, cookie and consent information and newsletter preferences where applicable.
4. Purposes and Legal Basis
Personal data may be processed to respond to enquiries, process sales and product enquiries, establish and manage customer or business relationships, provide requested information, manage dealer/distributor/importer enquiries, operate and secure the website, improve website functionality, conduct analytics where legally permitted, provide consent-based marketing communications and comply with legal obligations.
Depending on the processing activity, the legal basis may include consent, performance of a contract, pre-contractual measures, compliance with legal obligations or legitimate interests of the relevant KTM X-BOW company.
5. Contact and Product Enquiries
Information submitted through the website will be processed for handling and responding to the respective enquiry. Where appropriate and legally permitted, an enquiry may be forwarded to the responsible KTM X-BOW entity or authorized importer, distributor or dealer for the relevant market.
6. Cookies
This website may use cookies and similar technologies. Technically necessary cookies may be used to provide fundamental website functions. Analytics, marketing and other non-essential technologies will only be activated where permitted by applicable law and, where required, after user consent.
Users can review and manage their choices through Cookie Settings.
7. Analytics and Third-Party Services
Where analytics, media or other third-party services require consent, the relevant service will only be activated following the required consent. The final privacy information should reflect the services actually implemented on the website.
8. Recipients
Where necessary and legally permitted, personal data may be disclosed to companies involved in handling the enquiry, authorized KTM X-BOW dealers/distributors/importers, IT and hosting providers, website and technical service providers, communications and marketing providers, professional advisers and public authorities where required by law.
9. International Data Transfers
Where personal data is transferred outside the European Economic Area, legally required safeguards will be implemented in accordance with applicable data protection law.
10. Data Retention
Personal data will be retained only for as long as necessary for the respective processing purpose or as required by applicable statutory retention obligations.
11. Data Subject Rights
Subject to applicable data protection law, individuals may have rights of access, rectification, deletion, restriction of processing, objection, data portability and withdrawal of consent.
12. Complaints
Individuals have the right to lodge a complaint concerning processing of their personal data with the competent data protection supervisory authority.
13. Data Security
Appropriate technical and organizational measures are used to protect personal data against unauthorized access, loss, alteration or unlawful processing.
14. Changes
This Privacy Policy may be updated where necessary to reflect changes in website functionality, processing activities or applicable legal requirements.
Last updated: October 2026